Refund policy

🌿 Return & Refund Policy – Nabatat Organic

At Nabatat Organic, we strive to provide high-quality organic products and ensure customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

🔄 Returns

  • You can request a return within 7 days of receiving your order.
  • Items must be unused, unopened, and in original packaging.
  • Perishable or used products cannot be returned due to hygiene and safety reasons.

💸 Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 5–7 business days.
  • Refunds will be issued via:
    • Bank Transfer
    • EasyPaisa
    • JazzCash

🚚 Return Shipping

  • Customers are responsible for return shipping charges unless:
    • The product was damaged, defective, or incorrect.

❌ Non-Returnable Items

  • Opened or used products
  • Perishable organic items
  • Items purchased on sale or discount (if applicable)

⚠️ Damaged or Incorrect Items

  • If you receive a damaged or wrong product, please contact us within 24 hours with pictures as proof.
  • We will offer a replacement or full refund.

📞 Contact Us

For return or refund requests, contact us: